Please use the contact information below if you have questions about your benefits. If you have questions that can’t be answered by the contacts shown, or need more information about any other benefit plans, please contact your local HR representative.
Frontdoor People Support Center
Call with any benefits questions
866-851-1211
Select option 2, then option 1
Medical Plan
Blue Cross Blue Shield of TN
800-565-9140
bcbst.com
Group ID: 130446
Healthcare Navigation
Alight Health Pro
800-513-1667
member.alight.com
Telemedicine
Teladoc
800-835-2362
bcbst.com/member (Click “Talk with a doctor now.”)
Prescription Plan
Express Scripts
855-283-7451
express-scripts.com
Group ID: AHSRX4U
Specialty Medications
SaveonSP
saveonsp.com/frontdoor
Dental Benefits
Delta Dental
800-223-3104
deltadentaltn.com
Group ID: 7253
Vision Plan
EyeMed
866.723.0514
eyemed.com
Group ID: 1016827
Health Savings Account and Flexible Spending Accounts
Alight Smart-Choice Accounts
833-769-4782
smartchoiceaccounts.com
Life Insurance
Prudential
877-367-7781
prudential.com/mybenefits
Disability Insurance
Prudential
877-367-7781
prudential.com/mybenefits
Universal LifeEvents Insurance with Long-term Care
Trustmark
866-813-7192
trustmarkvb.com
Employee Assistance Program
Magellan Healthcare
800-523-5668
member.magellanhealthcare.com
401(k) Retirement Plan
Principal
800-547-7754
principal.com
Plan ID: 345662
Legal Services
MetLife Legal Plans
800-821-6400
legalplans.com
Business Travel Accident (BTA)
Chubb
800-336-0627
Parenting and Caregiving
RethinkCare
800-714-9285
connect.rethinkcare.com/sponsor/frontdoor
code: Frontdoor
Employee Discounts
LifeMart Discount Center from Magellan Healthcare
800-523-5668
lm.lifemart.com/group/lifemart/home