Prudential is Frontdoor’s new vendor for life insurance, disability and more

Effective Sept. 1, Prudential will replace The Hartford as our vendor for:

  • Basic life insurance
  • Supplemental life insurance (associate, child, and spouse)
  • Long-term disability insurance
  • Voluntary accidental death and dismemberment (AD&D) plans

The coverage you currently have with The Hartford will automatically transition to Prudential. No action is required on your part. Information about the options listed above and how you can elect coverage for 2023 will be available in our annual enrollment communications, coming soon.

Prudential will also administer our leave of absence and short-term disability programs

Beginning Sept. 1, there are three easy ways to report an absence or disability claim:

  1. Call 877.367.7781, M-F, 8 a.m. to 8 p.m. Eastern. Speak to one of the service professionals or follow the prompts to record your absence or disability information.
  2. Submit your claim at www.prudential.com/mybenefits.
    1. Log in or create your account
      • Company Name: Frontdoor
      • Control Number: 71160
    2. Click File a Claim/Report an Absence
    3. Input your information and download any additional forms
  3. Scan the code and submit a claim right from your mobile device.