When you enroll in any of our medical plans, BlueCross BlueShield has a variety of other tools and programs to help you be healthy, save money and control costs for you and for Frontdoor.

Alight—Healthcare Navigation

Alight Healthcare Navigation Solutions is available to all associates and dependents. You don’t have to be enrolled in the Frontdoor medical plan to access this benefit.

Alight provides access to personal consultants with healthcare expertise (Alight Pros) offering assistance with:

  • Identifying highly-rated, cost-effective providers

  • Making informed healthcare decisions

  • Administrative coordination of complex care, including surgery pre-certification and prior authorizations

  • Scheduling and preparing for appointments with healthcare providers including transferring medical reports

  • Help with understanding benefits plans

  • Medical bill and claim review and resolutions

  • Click here to get started or visit member.alight.com

Advanced Radiological Imaging

With medical testing advancing more than ever before, our company partners with BlueCross BlueShield of Tennessee to have providers get prior authorization before referring you for certain tests. Examples include:

  • Magnetic Resonance Imaging (MRI)

  • Computed Tomography (CT)

  • Other radiological testing

Make sure your doctor checks with BlueCross BlueShield of Tennessee to get prior authorization. Otherwise, it could cost you more. Prior authorization assures  you have the lowest out-of-pocket cost possible while receiving the care you need.

Healthy Maternity Management Program

The Healthy Maternity Management Program from BlueCross BlueShield of Tennessee helps mothers-to-be make healthy decisions during and after pregnancy. It includes confidential maternity advice, prenatal information, pregnancy resources, access to a 24/7 nurseline, and so much more!

Enroll within the first 20 weeks of pregnancy by visiting bcbst.com and logging in to BlueAccess. Choose the Managing Your Health tab and then click on Healthy Maternity. You can also call 800-818-8581 and choose Case Management (press 6) and then Healthy Maternity (press 4).

Managing Musculoskeletal Pain

Frontdoor associates have access to Hinge Health for virtual help with managing musculoskeletal pain and worries. The program lets you save time and money while overcoming pain anytime, anywhere, and includes:

  • Access to wearable sensors for live feedback during stretches and exercise
  • Personalized exercise therapy
  • Unlimited 1-on-1 coaching

For more information, visit hingehealth.com.

Employee Discounts from LifeMart

Save with discounts on major brands and everyday essentials on LifeMart, your online, members-only discount center. Get discounts on theme park tickets, hotels, electronics, flowers, and more. Access is free, just log in to lm.lifemart.com/group/lifemart/home to get started with LifeMart.

Help with Diabetes Management

Associates enrolled in Frontdoor’s medical plan have access to Livongo. Livongo’s personalized health programs make managing diabetes, blood pressure, weight, and more easier and at no additional cost to you.

For more information, visit happy.livongo.com/bcbst-health/now.

Blue365: Making Living Well More Affordable

With Blue365, our associates and their covered dependents who are enrolled in a Blue Cross Blue Shield medical plan have access to discounts through its Fitness Your Way and Active&FitTM Direct programs. Whether your goals are physical or emotional, you will find these two programs can help. Blue365 also offers discounts on personal care, nutrition, travel, hearing and vision items. Learn more here.

To get started, visit bcbst.com/member and register or log in to BlueAccess

  1. Click on Managing Your Health
  2. Select Member Discounts and Fitness Your Way
  3. Click on Blue365 Member Discounts

Prescription Smart90

Our plans require you to fill your long-term medication with a 90-day supply rather than a 30-day supply. You have the option to fill your 90-day supply through mail order or an in-network retail pharmacy (such as Kroger, Costco, and Walmart). The copay will be the same. Please keep in mind, CVS and Walgreens are out-of-network. If you have questions, call 855-283-7451 or visit express-scripts.com.

The prescription drug plan covers the first two courtesy fills for a 30-day supply of maintenance drugs through an in-network or out-of-network pharmacy (subject to penalty).

Commit to Quit Tobacco

Save money and improve your health when you commit to quit! Our company’s prescription drug plan covers smoking cessation products, whether over-the-counter or prescription, for FREE (no deductible or upfront costs!) when purchased from an in-network pharmacy. A prescription is needed for over-the-counter drugs. To learn more, call 800-523-5668 to connect with our Magellan Healthcare Employee Assistance Program (EAP).

Register Today!

  1. Log in to Member.MagellanHealthcare.com.
  2. Click “Your Apps” in the search box.
  3. Follow the steps to create your account and get started.