Your benefit details
You and your dependents are automatically enrolled in the EAP, and Frontdoor pays the full cost. Call the EAP anytime, 24/7/365, to reach confidential, professional support.
You and your family members receive free sessions each year:
- Six sessions for well-being coaching
- Eight sessions per issue, per year for counseling
How the EAP can help
Mental health support
Get support when trying to manage anxiety, depression, grief, relationship and family support, stress management, substance use and more.
Digital emotional wellbeing
Strengthen your mind-body connection through NeuroFlow, a resource offering digital cognitive behavioral therapy modules, breathing exercises and tools to track your mood, stress and sleep. Sync with your fitness tracker, learn how to cope and manage the effects of chronic pain, Attention-Deficit Hyperactivity Disorder, sleeplessness and substance use disorders.
Financial guidance and resources
Access financial tools, resources, services and three 30-minute telephone consultations with Money Coaches to become more confident about your finances.
Healthy living
Coaching and resources to help you and your family get and stay well.
Life and family resources
Finding child and eldercare, hiring movers or home repair contractors, locating pet care and training and housing searches.
Legal support
Legal support can help you with a wide range of legal concerns, including divorce and family law, creating a will, real estate issues, credit reports and more. Receive one free 30-minute mediation consultation per issue, per year, and one free 60-minute legal consultation per issue, per year. Discounts are available for further services.
Identity theft resolution
Provides education on how to prevent identity theft, guidance to help restore your credit and one free 60-minute telephone consultation with a Fraud Resolution Specialist per issue, per year.
LifeMart discounts
Find discounts on major brands and everyday essentials on LifeMart, an online, members-only discount center. Access is free. Visit today to explore the many discounts available, including theme park tickets, hotels, electronics, flowers and much more. Just go to member.magellanhealthcare.com (opens in a new tab) and search LifeMart to get started.
Manager support
Access tools and assistance from a Manager Support Consultant to help you develop as a manager and support your team.
How it works
- 1
Register on the EAP platform.
Your member website provides a comprehensive, user-friendly platform designed to connect you and your household members with essential resources, care options and well-being tools — all accessible anytime, anywhere.
- 2
Get connected to a professional counselor.
Adults and teens can access up to eight sessions with a counselor via text, real-time chat, phone or live video session.
- 3
Get connected to a well-being coach
Coaches can help with personal improvement, healthy eating, weight loss and more. Meet with a coach by phone or video for up to six individual, confidential sessions per 12-month period, based on your initial session date.
- 4
Explore a variety of care options, resources and tools.
It’s easy to find topics of interest or register your account online. You can also call 800-523-5668 for free, confidential support.
