Welcome to Your 2027 Benefits

Frontdoor is pleased to offer associates a comprehensive and competitive benefits program that provides choices, flexibility and value. This benefits website summarizes our programs. Please review summary plan documents for more details.

Enroll for benefits

There are three opportunities to enroll for benefits. See below for details.

New hire enrollment

Welcome to our team! As a new associate, you and your family members are eligible for coverage on the first day of your employment. You must enroll immediately on the day of your date of hire for the Mediclaim benefits. You can also choose to cover the following dependents.

  • Your spouse
  • Two dependent children up to the age of 25
  • Two dependent parents up to the age of 80
Open Enrollment

Open enrollment is your yearly opportunity to review your current benefits and make changes for the upcoming plan year. During open enrollment, you can add, change or decline coverage. You can also add or drop family members for coverage during this time. Your next opportunity to make changes (unless you experience a qualifying life event) is in December of next year.

Changes in your benefits mid-year

Associates can make changes to their benefits elections throughout the year when they experience a qualifying life event through the ILTakeCare Application. Examples of qualified life events include:

  • Change of legal marital status (e.g., marriage, divorce, death of spouse or legal separation)
  • Change in number of dependents (e.g., birth, adoption, death of dependent ineligibility due to age)
  • Change in employment
  • Termination of employment (benefits terminate on the last day of the employment contract)

ILTakeCare App

The ILTakeCare app has a variety of features that can help you and your family manage your healthcare, including:

  • Telehealth visits — get two free telehealth visits through Hello Doctor
  • Covid-19 risk assessment tool — assess your risk for Covid-19, access important safety information and details on ICMR website (such as labs, FAQs, etc.)
  • Trackers — use diet and exercise trackers along with sleep, meditation and water reminders
  • Chat with an Expert — chat with an expert on weight loss, fitness, stress management and much more
  • Electronic Health Record — store up to 1GB of your most important health information in one place
  • Health Assistance — guides for doctors’ office appointments, second opinions, facilitating hospitalization and post-hospitalization services

Download on the Apple App Store (opens in a new tab)Get It On Google Play (opens in a new tab)

mfine

mfine is India’s largest digital healthcare platform — bringing quality healthcare services home to you where and when you need it. Through mfine, you have access to essential healthcare for you and your family including:

  • Chat, call or video app consultations with doctors across 30 specialties
  • Medical assistance for the entire family (Frontdoor associate + five dependents)
  • Access to complete your at-home annual health check (associates only)
  • Teleconsultation with specialist doctors (associates + dependents)
  • Online pharmacy
  • X-rays, MRIs, scans
  • Long-term care programs
  • Lab tests
  • Derma essentials
  • Ability to select doctors based on location, language and audio/video consults

Learn More (opens in a new tab)

Employee Assistance Program

We partner with Magellan Healthcare to provide an Employee Assistance Program (EAP) to help you and your family members find solutions and resources to tackle life’s challenges.

Overview

From simple questions such as quick ways to de-stress or how to find more time in your schedule, to more difficult issues such as finding support after the loss of a loved one, this program is there to work with you and offers suggestions, options and information.

EAP counselors will confidentially discuss challenges you and your family may be facing and provide you with consultation, information, action plans and resources within your community. Magellan Healthcare’s work-life balance EAP offers unlimited access to master’s level counselors by telephone, resources and tools online and up to five face-to-face visits with a consultant to help with a short-term problem. Make the most of your EAP benefits by learning what is available for you and your family.

EAP Orientation — English (opens in a new tab)EAP Orientation — Hindi – COMING SOON

Pune Office Childcare Resource

Frontdoor India associates in Pune have access to quality daycare resources onsite for their children, including:

  • Age-appropriate curriculum, rooms, qualified teachers for infant, toddler, nursery and kindergarten
  • Freshly cooked meals throughout the day
  • Flexible hours, packages
  • Covered outdoor play area
  • Competitive fees

Learn More About Daycare (opens in a new tab)Learn More About Daycare Fees (opens in a new tab)

Frontdoor India Benefits

Associate Benefits Policy Presentation and Benefits Manual – 2026 (opens in a new tab)

ICICI Lombard

ICIC Network List (opens in a new tab)
Health Care Claim Form (opens in a new tab)
Day Care Surgeries List (opens in a new tab)

Find support

Frontdoor People Support Center

General questions

Select option 2, then option 1