Your benefit details
Your PTO benefit works differently depending on whether you’re an hourly or salaried associate. Review the details below to understand how your time off works and what applies to you.
Hourly associates
- Planned PTO accrues according to years of service. It is accrued each pay period based on your hours worked.
- Unplanned PTO caps at 40 hours. Associates accrue one hour of Unplanned PTO for every 30 hours worked.
- You can carry over up to 40 hours of accrued, unused Planned and Unplanned PTO.
| Years of Service | Accrual Rate per Hour Worked | Planned PTO Accrual Cap* |
|---|---|---|
| 0-2 | .0564 | 88 hours/11 days |
| 3-5 | .0820 | 128 hours/16 days |
| 6-10 | .0949 | 148 hours/18.5 days |
| 11-15 | .1077 | 168 hours/21 days |
| 15+ | .1205 | 188 hours/23.5 days |
* For California associates, the maximum accrual cap is 1.5 times the annual accrual.
Salaried associates
- You can use flexible PTO for both planned and unplanned needs.
- We encourage associates to take time off appropriate for their level and tenure. Anything over 10 business days in a row will require the department executive’s pre-approval.
- There is no carryover.
Illness or injury lasting more than five days
If an illness or injury causes you to be absent for more than five days, you must notify the Frontdoor leave of absence administrator, Prudential, at 877-367-7781.
Company holidays
Frontdoor observes 17 company holidays. See the Holiday Schedule page for details.
Floating holidays
You have one day for a special occasion such as a birthday, anniversary, cultural event or religious holiday.